Key Highlights of the Carlsberg GCC
- Carlsberg’s first IT GCC established in Gurugram, India
- Supported by a complementary technology team in Hyderabad
- Operated under a build-operate model with IT services provider GSPANN
- To employ 300+ professionals in Phase 1, with expansion planned
- Focus on digital transformation, automation, and enterprise standardization
Driving Digital Transformation and Resilience
The Gurugram GCC will deliver managed IT services, infrastructure operations, and application support across Carlsberg’s global operations. By leveraging India’s deep technology talent ecosystem, the centre will strengthen Carlsberg’s IT backbone, accelerate digital innovation, and provide a scalable foundation for future growth.
Esther Wu, CIO of Carlsberg Group, emphasized:
“The launch of our first Global Capability Centre in Gurugram marks a critical milestone in our Accelerate SAIL strategy. With India’s exceptional talent and GSPANN’s support, this centre will help us build agility, innovation, and leadership into everything we do.”
Powered by Partnership with GSPANN
Carlsberg has partnered with GSPANN, a global IT services and consultancy provider, to establish and manage the GCC. Under the build-operate model, Carlsberg retains strategic ownership of the GCC’s roadmap, while GSPANN oversees operations, talent acquisition, and service delivery.
Anurag Pandey, CTO of Carlsberg Group, stated:
“This GCC gives us the ability to unify our IT landscape and scale it globally. Our focus will be on agile processes, smarter use of data, and secure, enterprise-grade operations.”
Adding to this, AP Grover, Co-Founder and President of GSPANN, said:
“A GCC should not just run operations, it should shape the future. With Carlsberg, we are building a digital hub that fuses scale, speed, and sustainability.”
