Ferguson, North America’s largest value-added distributor for residential and non-residential construction professionals, has announced the launch of its Global Capability Center (GCC) in Bengaluru, India. Powered by ANSR, this strategic initiative marks a major milestone in Ferguson’s digital transformation journey and its commitment to delivering cutting-edge customer experiences through innovation and technology
Ferguson's Strategic Expansion into India
Ferguson’s investment in India reflects its vision to drive technology innovation, enhance operational efficiencies, and support evolving customer needs in the $340 billion North American construction market. Rather than relocating existing roles, the new GCC is designed to complement Ferguson’s global operations by enabling scalability, agility, and speed across its tech ecosystem.
“This is not just about scaling technology, it’s about building a future-ready organization,” said Arvind Rathore, Acting Managing Director, Ferguson GCC powered by ANSR. “We’re excited to be in a city known for its technology leadership.”
“This is not just about scaling technology, it’s about building a future-ready organization,” said Arvind Rathore, Acting Managing Director, Ferguson GCC powered by ANSR. “We’re excited to be in a city known for its technology leadership.”
Capabilities and Innovation Focus
The Bengaluru center will act as a strategic hub for Ferguson’s innovation roadmap, supporting key digital functions such as:
- Software Engineering
- Artificial Intelligence (AI)
- Enterprise Resource Planning (ERP)
- Customer Relationship Management (CRM)
- Data Science and Analytics
- Network Operations
The center already has over 50 associates onboard and is set to scale significantly in the coming years, including the addition of key leadership roles.
Partnership with ANSR
In collaboration with ANSR, a global leader in establishing and scaling GCCs, Ferguson aims to create a high-performing innovation engine in India.
“The Ferguson GCC powered by ANSR reflects the company’s long-term commitment to technology-led growth,” said Lalit Ahuja, Founder & CEO of ANSR. “We are proud to partner in building an ecosystem that empowers Ferguson’s global growth strategy.”
“The Ferguson GCC powered by ANSR reflects the company’s long-term commitment to technology-led growth,” said Lalit Ahuja, Founder & CEO of ANSR. “We are proud to partner in building an ecosystem that empowers Ferguson’s global growth strategy.”
Talent Development and Opportunities
With Bengaluru being a leading global tech hub, Ferguson’s GCC will offer exciting career opportunities for top tech talent in India. Engineers and digital professionals will have the chance to work on next-gen solutions for one of the world’s largest construction-focused industries.
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