Cognizant has announced the appointment of Sailaja Josyula as the Global Head of its Global Capability Center (GCC) Service Line. Based in Hyderabad, Josyula will oversee the development and execution of Cognizant’s GCC strategy, ensuring alignment with client needs and future industry trends
Her return to Cognizant comes after a brief tenure at EY, marking an important leadership transition as the company strengthens its GCC-focused service offerings.
Sailaja Josyula’s Leadership Journey
Josyula is no stranger to Cognizant. From 2018 to 2024, she held key leadership roles, including:
- Centre Head of Hyderabad – Driving expansion and strategic growth for the Hyderabad center
- Global Head of BFSI Operations Delivery – Strengthening Cognizant’s Financial Services IOA business
Her leadership played a crucial role in expanding Cognizant’s footprint in the BFSI (Banking, Financial Services, and Insurance) sector, enhancing operational efficiency and delivering scalable business solutions.
Speaking about her new role, Josyula shared on LinkedIn:
“Absolutely thrilled to return and lead the GCC service line at Cognizant. I am excited about the value that we will create for our clients.”
What This Appointment Means for Cognizant
Under Sailaja Josyula’s leadership, Cognizant aims to:
- Strengthen GCC expertise to support global clients
- Drive innovation, agility, and operational excellence
- Expand market leadership in the growing GCC space
Cognizant stated:
“Her leadership will be instrumental in deepening Cognizant’s expertise in this fast-growing sector and delivering long-term value to clients.”
“Her leadership will be instrumental in deepening Cognizant’s expertise in this fast-growing sector and delivering long-term value to clients.”
Cognizant’s AI-Powered Learning Center
Beyond leadership changes, Cognizant is investing in AI-driven workforce upskilling with the 14-acre Cognizant Immersive Learning Centre (CILC) in Chennai.
- Location: Siruseri Campus, Chennai
- Goal: Train 100,000 individuals annually in AI & emerging tech
This reinforces Cognizant’s commitment to innovation and future-ready talent development
Conclusion
Josyula’s return marks a strategic push to strengthen GCC services and enhance client value. With a focus on digital transformation and AI-led learning, Cognizant is set to expand its capabilities and lead in the fast-growing GCC sector
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