CGI, one of the world’s largest independent IT and business consulting firms, recently hosted CGI Elevate 2025, a premier event in Bangalore that brought together industry leaders, technology experts, and strategic partners to discuss the evolving landscape of Global Capability Centers (GCCs)
With a central theme of “Partnering for Progress,” the event explored how organizations can leverage AI-driven innovation and emerging technologies to transform GCCs from traditional cost centers into intelligence-driven nerve centers that power agility, automation, and business transformation at scale
The Shift from Efficiency to Innovation
Rakesh Aerath, President of CGI Asia Pacific Global Delivery Centers of Excellence, emphasized the evolving role of GCCs:
“The narrative around GCCs is shifting, from being cost and efficiency centers to becoming intelligence-driven nerve centers that power enterprise agility, innovation, and transformation at scale. Through this event, we advanced these discussions to provide actionable solutions and insights into how CGI can help GCCs thrive in an AI-first world.”
“The narrative around GCCs is shifting, from being cost and efficiency centers to becoming intelligence-driven nerve centers that power enterprise agility, innovation, and transformation at scale. Through this event, we advanced these discussions to provide actionable solutions and insights into how CGI can help GCCs thrive in an AI-first world.”
AI, Automation, and the Future of GCCs
Industry leaders, including Sunil Gopinath, CEO of Rakuten India, shared valuable insights on how GCCs are playing a strategic role in business growth.
“CGI Elevate 2025 was a powerful platform that brought together industry pioneers to exchange ideas, challenge the status quo, and explore how AI and automation are reshaping the future of GCCs. The depth of discussions and the actionable insights will help organizations drive innovation, agility, and long-term business impact.”
“CGI Elevate 2025 was a powerful platform that brought together industry pioneers to exchange ideas, challenge the status quo, and explore how AI and automation are reshaping the future of GCCs. The depth of discussions and the actionable insights will help organizations drive innovation, agility, and long-term business impact.”
Key Takeaways from CGI Elevate 2025
- GCCs as Innovation Hubs: The transition from traditional service centers to AI-driven, value-generating hubs
- Strategic Partnerships: The role of alliances in accelerating GCC transformation and global business impact
- AI and Emerging Tech: How AI, automation, and digital transformation are redefining enterprise operations
As businesses navigate the AI-driven future, events like CGI Elevate 2025 are shaping the blueprint for GCCs to drive sustained growth, technological excellence, and long-term impact in the global business landscape
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