In the rapidly evolving global business landscape, India-based Global Capability Centers (GCCs) are emerging as strategic hubs for innovation, AI adoption, and enterprise decision-making. Dr. Narendra Tomar, Founder & Managing Director of Marshall Ridge Consulting Ltd (UK), is helping organizations leverage India GCCs to scale operations, adopt AI-driven models, and drive measurable business impact.
Mission: Building Future-Ready India GCCs
Marshall Ridge Consulting operates with a philosophy of Perspective | Precision | Performance, specializing in:
- GCC Advisory for India-based centers
- Digital Transformation & Technology Modernization
- AI Strategy & Responsible AI Adoption
- Leadership Hiring & CXO Advisory
- M&A Support & Operating Model Redesign
The firm’s goal is to help India GCCs evolve from delivery centers to multi-functional, AI-powered hubs that influence global enterprise strategy.
Dr. Tomar: Driving GCC Innovation in India
With 20+ years of global consulting experience, Dr. Tomar has worked across BFSI, Retail, Consumer Goods, and Technology sectors in India, the UK, and the Middle East. His experience helps India GCCs:
- Scale operations efficiently
- Integrate AI and GenAI into workflows
- Develop leadership pipelines and cross-functional teams
- Drive enterprise-wide strategic initiatives
India GCCs are no longer just cost centers—they are key decision-making hubs shaping global strategy, and Dr. Tomar’s firm enables them to achieve that transformation.
Building India GCCs as Strategic Hubs
Marshall Ridge Consulting supports India GCCs by:
- Advising on setup, scaling, and operational models
- Driving AI adoption across IT, finance, operations, and CXO functions
- Facilitating innovation, data-driven decision-making, and governance frameworks
- Upskilling teams for AI fluency and cross-functional excellence
India GCCs, under such guidance, are moving from experimentation to enterprise-scale adoption, becoming global influencers within multinational organizations.
Achievements and Recognition
Dr. Tomar and his firm have:
- Advised India GCCs for Fortune 500 companies and global conglomerates
- Led large-scale digital transformation and AI programs
- Helped GCCs assume shared accountability and global decision-making roles
- Built CXO advisory and leadership pipelines for India-based centers
The Road Ahead: India GCCs at the Center of Enterprise Strategy
Dr. Tomar envisions India GCCs as innovation arbitrage centers, moving beyond cost advantages to:
- Lead global strategy and risk management
- Drive AI-powered process redesign
- Establish multi-functional operations including IT, finance, HR, and R&D
- Upskill talent for next-generation AI-driven enterprises
Under his guidance, India GCCs are poised to become key pillars of enterprise growth, AI adoption, and global competitiveness.
Conclusion
In the AI-first era, India GCCs are transforming into strategic hubs, and Marshall Ridge Consulting Ltd, under Dr. Tomar’s leadership, is enabling this shift. By combining GCC advisory, AI integration, and leadership development, the firm is helping India-based centers evolve into multi-functional, decision-making powerhouses shaping the future of global enterprises.
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