Innover, a leading AI-first engineering solutions provider, has been recognized as a Rising Star for the second consecutive year in the ISG Provider Lens® Specialty Analytics Services – Supply Chain 2025 report, highlighting its AI-first approach to building agile, resilient, and future-ready supply chains for Fortune 1000 enterprises.
The ISG report evaluates the evolving market trends, provider capabilities, and innovation focus areas shaping supply chain analytics in 2025. It highlights Innover’s differentiators, including its AI accelerators, Digital Command Center, and enterprise-grade Gen AI platform Innferre™, that combine predictive analytics, intelligent task agents, and Gen AI-driven automation to deliver measurable business impact.
“GenAI and agentic AI are redefining the playbook for supply chains, pushing them from reactive systems into proactive, self-optimizing networks. We see a future where AI agents collaborate autonomously across logistics, manufacturing, and customer service to unlock efficiencies and resilience at scale. Being named a Rising Star for the second consecutive year is a testament to our AI-first vision and our ability to harness these breakthroughs to help enterprises thrive amid volatility and complexity,” said Amit Gautam, Co-Founder and CEO of Innover.
Innover’s Strengths and Differentiators as Recognized by ISG
- Centralized visibility with the Digital Command Center – A unified, AI-powered hub for after-sales, warranty, reverse logistics, and field services. It integrates real-time inventory tracking, AI-driven diagnostics, SLA monitoring, and dashboards for faster resolutions, greater visibility, and improved experiences.
- Rapid workflow automation with the Agentic AI Solution Workbench – Enables enterprises to deploy multi-agent automation in days with pre-built AI agents, seamless integrations, and drag-and-drop flexibility reducing costs, improving accuracy, and enhancing resilience.
- Contextual intelligence with GenAI Platform Innferre™ – An enterprise-grade GenAI engine that blends RAG and domain data encapsulation to deliver secure, human-in-the-loop automation. It streamlines processes like invoice management and service desk orchestration, cutting cycle times and enabling smarter decisions.
“Innover Digital’s AI-first suite of supply chain solutions integrates GenAI and intelligent task agents with its Digital Command Center to deliver AI-powered visibility, exception management, and operational control across critical touchpoints,” said Manav Deep Sachdeva, Senior Manager and Principal Analyst at ISG. “With a strong strategic commitment to advancing GenAI and agentic AI, and differentiated strengths in AI-optimized smart manufacturing through predictive and preventive maintenance analytics, Innover enables enterprises to build resilience, enhance efficiency, and realize measurable business value.”
The full ISG Provider Lens® report provides insights into market dynamics, provider strengths and gaps, and enterprise guidance for evaluating supply chain analytics partners. Read the full report here
About Innover
Innover is an award-winning AI-first engineering firm specializing in Experience Engineering, Digital Engineering, and Process Engineering. Our expertise across our engineering competencies are networked seamlessly to deliver comprehensive industry solutions —Experience Engineering defines visionary strategies, Digital Engineering brings them to life, and Process Engineering ensures flawless execution. Backed by deep technical expertise and business acumen, we’ve empowered over 65+ Fortune 1000 companies to accelerate growth and transformation.
Headquartered in Alpharetta, Georgia, Innover operates multiple global delivery centers and boasts an integrated, state-of-the-art Center of Excellence for advanced technologies, sustaining innovation and driving measurable impact. To know more please visit: www.innoverdigital.com
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 900 clients, including more than 75 of the world’s top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including AI and automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. www.isg-one.com.
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