From Back Office to Strategic Powerhouse: The Rise of Indian GCCs
The share of Fortune 500 companies with GCCs in India has grown significantly—from 22% in 2015 to 35% in 2025. Even more telling, over 67% of the Fortune Global 30 now operate GCCs in India, a strong indicator of the global confidence in India’s talent pool, digital capabilities, and cost efficiency.
“Indian GCCs function as second headquarters, with local leadership shaping global strategies,” the report notes.
Who’s Leading the Charge?
Leading corporations such as Walmart, Amazon, UnitedHealth, JP Morgan Chase, FedEx, Boeing, ABB, and Qualcomm are among the major players leveraging India’s strategic capabilities. While countries like Poland, Romania, the Philippines, and Mexico are also key GCC destinations, India continues to dominate due to its scalability and skilled workforce. Cities like Bengaluru and Hyderabad are at the heart of this movement, jointly hosting over 200 centres and employing more than 560,000 professionals.
Bengaluru and Hyderabad: India’s GCC Capitals
Together, Bengaluru and Hyderabad host over 200 GCCs, employing 560,000+ professionals and dominating India’s GCC landscape. These cities offer strong infrastructure, access to tech talent, and a vibrant startup ecosystem—ideal conditions for innovation and digital transformation.
The sectoral composition of Indian GCCs is diverse, with BFSI leading at 21%, followed by Retail/CPG (14%), Healthcare (12%), and Automotive (11%). While the US and Germany account for the majority of GCCs in India, there’s a rising influx of companies from the APAC region, particularly Japan.
Indian GCCs are now entering a ‘GCC 8.0’ phase—transitioning from support roles to becoming digital twins of their headquarters. They are driving enterprise-wide innovation through AI-native operations, platform modernization, real-time decision-making, and IP creation.
As Centres of Excellence (CoEs) in AI, cybersecurity, analytics, and digital engineering, these hubs are instrumental in research and development, rapid product innovation, and aligning with India’s thriving start-up and innovation ecosystem.
Conclusion
Read more full news: Here
