GCCs: From Back Office to Innovation Hubs
Multinational corporations are increasingly transforming GCCs from low-cost support units into strategic hubs driving operations, finance, research, and development. India has emerged as the preferred destination, thanks to its vast talent pool and cost-effectiveness.
Companies like JPMorgan Chase, Amazon, Walmart, American Express, Microsoft, SAP, and Novo Nordisk already operate large-scale GCCs in the country, highlighting India’s central role in global business operations.
Alvarez & Marsal’s India Expansion
- Current footprint: A&M employs ~700 professionals at its Gurugram GCC, which supports nearly 30 of its global units across six continents.
- New Bengaluru centre: A&M plans to establish a second GCC in Bengaluru, tapping into the city’s deep pool of technology and business talent.
- Recruitment strategy: Unlike many firms, A&M plans an “inverted pyramid” model—focusing less on entry-level hires and more on experienced professionals.
- Targeted hiring: About 150 professionals will be recruited this year from premier institutions like IITs to strengthen core practices in:
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- Transaction and tax advisory
- Corporate restructuring
- Turnaround services
Leadership Insights
Broader Strategy
In addition to GCC operations, A&M operates corporate offices in Mumbai, Bengaluru, and Gurugram, serving Indian and global clients in areas like mergers and restructuring. This expansion cements India as a key pillar in A&M’s global growth strategy.
Conclusion
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