In a bid to capture a larger share of the rapidly expanding Global Capability Centers (GCC) sector, Wipro has rolled out a dedicated service line. This new initiative is designed to help multinational companies set up, scale, and operate their GCCs in India. With global players like Infosys and Cognizant already firmly established in this space, Wipro’s move is a strategic effort to enhance its competitive edge and close the gap with its rivals.
Understanding the Global Capability Centers (GCC) Model
GCCs are becoming increasingly vital for multinational companies looking to benefit from India’s vast talent pool, cost efficiencies, and operational advantages. The GCC model involves establishing dedicated centers that handle critical business functions, such as IT, R&D, finance, and more. India, with its growing number of skilled professionals, is seen as a key hub for these centers
Wipro’s Build-Operate-Transfer (BOT) Model
Wipro’s new service line will focus on the Build-Operate-Transfer (BOT) model. This approach allows global companies to set up their GCCs in India with Wipro managing the operations for a predefined period. After this phase, the ownership and management of the center will be transferred back to the parent company. This model enables clients to mitigate early-stage risks, reduce upfront capital investments, and leverage Wipro’s expertise in managing operations in the Indian IT landscape
Leadership and Hiring Plans for the New GCC Service Line
To lead the new GCC practice, Wipro is actively seeking a Global GCC Practice Head. This role will be crucial in overseeing the development and growth of the service line, working closely with Wipro’s existing market units and global business lines. The practice head will also serve as a bridge between Wipro, its clients, and external partners, ensuring the company’s position as a leader in the GCC space.
In addition to this leadership role, Wipro is recruiting GCC Specialist Sales and Business Development Executives. These professionals will play a key role in identifying new business opportunities, building strong relationships with GCC center heads, and aligning Wipro’s offerings with the evolving needs of clients in the sector
In addition to this leadership role, Wipro is recruiting GCC Specialist Sales and Business Development Executives. These professionals will play a key role in identifying new business opportunities, building strong relationships with GCC center heads, and aligning Wipro’s offerings with the evolving needs of clients in the sector
Wipro’s Organizational Restructuring to Support Growth
This move to launch a GCC service line is part of Wipro’s broader organizational restructuring. The company is focusing on four major global business lines: cloud, enterprise technology and business transformation, engineering, and consulting. This strategic overhaul is designed to streamline operations and position Wipro for growth in high-demand sectors
The Expanding Market for GCCs in India
India has become a preferred destination for global firms seeking to establish their GCCs. Currently, over 1,500 GCCs are operating in India, and this number is expected to grow in the coming years. The GCC market in India is anticipated to be worth billions, making it a highly attractive segment for IT service providers like Wipro.
Wipro’s focus on the GCC segment positions it to tap into this lucrative market. The company’s extensive operational experience in India, combined with its focus on innovation and cost efficiency, makes it well-suited to help global firms navigate the complexities of setting up and managing GCCs
Wipro’s focus on the GCC segment positions it to tap into this lucrative market. The company’s extensive operational experience in India, combined with its focus on innovation and cost efficiency, makes it well-suited to help global firms navigate the complexities of setting up and managing GCCs
Conclusion: Wipro’s Strategy to Strengthen its GCC Footprint
Wipro’s decision to launch a dedicated service line for GCCs reflects its commitment to enhancing its position in the rapidly growing market. By leveraging the Build-Operate-Transfer (BOT) model, Wipro aims to provide multinational companies with a seamless way to establish and scale their GCCs in India. As the demand for GCCs continues to rise, Wipro’s new service line could play a crucial role in helping the company close the gap with competitors and solidify its standing as a top-tier IT services provider
Visit Our News section and follow us on LinkedIn and Twitter
