Guidewire Software, a leading U.S.-based insurance technology company, has announced plans to double its India workforce to 1,000 by the end of 2028, marking a strategic expansion of its professional services division. This move underscores India’s growing importance as a high-value innovation and services hub for global firms
Focus on Bengaluru Operations
According to Diego Devalle, Chief Product Development Officer at Guidewire, the company’s expansion will primarily focus on its Bengaluru center. While engineering remains core to its operations, future hiring will largely center around professional services roles, involving client-facing engagements and collaboration with partners like PwC, Capgemini, and Tata Consultancy Services (TCS).
“I foresee that as we pass to 2028, the growth will be bigger on services than on engineering,” said Devalle.
“I foresee that as we pass to 2028, the growth will be bigger on services than on engineering,” said Devalle.
India’s Growing Role in the GCC Ecosystem
India’s transformation from a cost-effective back-office hub to a global innovation powerhouse has led several multinational firms to invest heavily in building Global Capability Centers (GCCs). These centers handle core operations like finance, R&D, product development, and customer support.
Guidewire’s India expansion is a testament to this trend:
Guidewire’s India expansion is a testament to this trend:
- Current global workforce: ~3,500 employees
- Target India workforce by end of 2024: 500
- Planned India workforce by 2028: 1,000
- India's share of global workforce (by 2028): ~25%
The India team includes around 400 engineers working on research, development, and cloud operations, while the rest focus on professional services
India's GCC Landscape Is Booming
Major international firms like JPMorgan Chase, Target, and Wells Fargo have already established robust GCC operations in India. The sector is projected to contribute 2% to India’s GDP by 2030, up from less than 1% currently, according to ICICI Securities.
This growth reaffirms India’s position as a strategic hub for technology, innovation, and global service delivery, with cities like Bengaluru and Chennai leading the charge
This growth reaffirms India’s position as a strategic hub for technology, innovation, and global service delivery, with cities like Bengaluru and Chennai leading the charge
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