Marking 20 years in India, Sabre Corporation’s Global Capability Center (GCC) in Bengaluru is evolving yet again—this time as a deep-tech innovation engine for the future of travel technology.
Founded in 2005 as a delivery hub, the GCC has become one of Sabre’s core innovation centers, playing a pivotal role in building the company’s next-gen platforms and driving AI-powered travel experiences.
“What began as a delivery centre has become a strategic innovation hub at the heart of our global technology ecosystem,”
— Sabre Corporation (Statement)
Founded in 2005 as a delivery hub, the GCC has become one of Sabre’s core innovation centers, playing a pivotal role in building the company’s next-gen platforms and driving AI-powered travel experiences.
“What began as a delivery centre has become a strategic innovation hub at the heart of our global technology ecosystem,”
— Sabre Corporation (Statement)
Powering Core Technologies from India
Over the years, the Bengaluru GCC has taken the lead in building and scaling some of Sabre’s most important products, including:
- SabreMosaic – A modern retailing platform
- Sabre Travel AI – Built in collaboration with Google
- Revenue Optimizer – For personalized pricing and offer management
The India-based team manages critical work in areas like AI-based forecasting, dynamic pricing, intelligent retailing, and personalized travel experiences.
Strategic Shift: From Delivery to Innovation
Sabre’s India GCC now handles more customer-facing and mission-critical systems than ever before. According to President & CEO Kurt Ekert, this transformation has been driven by the team’s:
“Innovative spirit, unwavering collaboration, and relentless drive to push the boundaries of what’s possible.”
With two decades of trust and performance, Sabre’s Bengaluru team has shifted from being an offshore extension to becoming a global tech pillar.
“Innovative spirit, unwavering collaboration, and relentless drive to push the boundaries of what’s possible.”
With two decades of trust and performance, Sabre’s Bengaluru team has shifted from being an offshore extension to becoming a global tech pillar.
Future Vision: Deep-Tech Leadership
Looking ahead, the roadmap for Sabre’s India GCC includes:
- Accelerating expertise in AI and machine learning
- Scaling cloud-native architectures and platform modernization
- Building developer productivity tools and expanding product ownership
- Creating co-innovation frameworks with customers and partners
- Doubling down on skilling and leadership development
“Our vision is to fortify the Bengaluru GCC as not just a delivery hub, but as a key driver for global strategic growth,”
— Rency Mathew, MD, Sabre Bengaluru
— Rency Mathew, MD, Sabre Bengaluru
The Road Ahead: Building Travel Tech of the Future
As travel tech increasingly blends AI, big data, and personalization, Sabre’s India GCC is positioned to lead the charge. With its mature capabilities, strong leadership pipeline, and global integration, the Bengaluru center is more than ready for the next decade of disruption.
Sabre’s 20-year journey in India is a masterclass in evolution from cost center to innovation engine
Sabre’s 20-year journey in India is a masterclass in evolution from cost center to innovation engine
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