India’s Global Capability Center (GCC) ecosystem took center stage at the Nasscom GCC Summit 2025 in Hyderabad, solidifying the nation’s growing dominance in the global digital transformation and innovation landscape. More than just offshore operational arms, India’s GCCs have evolved into strategic hubs for R&D, AI-led transformation, and next-generation talent development
GCCs in India: A $64.6 Billion Digital Engine
India now boasts over 1,760 GCCs, reflecting rapid growth and diversification across IT, BPM, and ER&D services. Since FY2019, the average GCC size has surged by 25%, underlining investor confidence in India’s capabilities. Notably, mid-market GCCs, numbering over 680 units and employing 210,000+ professionals, now make up 27% of all centers—a vital pillar of India’s tech leadership
A Summit of Minds: Cross-Sector Visionaries Unite
The two-day Nasscom GCC Summit 2025 drew industry leaders from sectors such as BFSI, healthcare, retail, and automotive. Esteemed attendees included:
- Jaideep Agarwal (Warner Bros. Discovery)
- Rajan Anandan (Peak XV & Surge)
- Balu Chaturvedula (Walmart Global Tech)
- Jay Doshi (BT Group)
- Mamatha Madireddy (HSBC & Chair, Nasscom GCC Council)
- Sangeeta Kumar (BNP Paribas)
- Anahita Tiwari (Morgan Stanley)
- Kalavathi GV (Siemens Healthineers)
- Sindhu Gangadharan (SAP Labs India & Chairperson, Nasscom)
AI, Quantum Computing & the Future of Talent
Renowned futurist David A. Smith captivated the audience with a vision of emotionally intelligent AI and quantum leaps in computing. He emphasized that future-ready organizations must rebuild with AI at the core, hiring for roles like Prompt Engineers and Human-in-the-Loop Designers
Echoing this was MeitY Secretary S. Krishnan , who advocated for reduced compliance friction and bold innovation to create globally competitive IP from India
Echoing this was MeitY Secretary S. Krishnan , who advocated for reduced compliance friction and bold innovation to create globally competitive IP from India
From Execution to Innovation: GCCs Embrace the AI-First Model
A key message of the summit was the transition of GCCs from execution hubs to innovation centers. Tech leaders like John Higginson (Curriculum Associates) and Srikanth Velamakanni (Fractal Analytics & Nasscom Vice-Chairperson) explored how AI can be scaled across sectors—from personalized learning to enterprise automation
India’s Talent Advantage: Digital Fluency & Global Readiness
Speakers such as Akshay Sahni (Chevron India) and Naveen Gullapalli (Amgen India) emphasized how India’s adaptable, digital-savvy workforce is powering innovations in healthcare, energy, and enterprise technology
They encouraged GCC leaders to build strong Employee Value Propositions (EVPs), embrace purpose-driven talent strategies, and scale innovation with speed and intention
Nasscom GCC Awards 2025: Celebrating Excellence
The summit concluded with the Nasscom GCC Awards 2025 , recognizing outstanding contributions in technology, transformation, and talent. From AI platforms to inclusive leadership models, the awards reflected the maturity and ambition of India’s $64.6B GCC sector
India: From GCC Participant to Global Digital Leader
The Nasscom GCC Summit 2025 wasn’t just a showcase of progress—it was a powerful declaration that India is no longer just a back-office destination. It is now reimagining, building, and leading the future of global capability centers
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