Nashville-based HCA Healthcare has inaugurated its first Global Capability Centre (GCC) in Hyderabad, marking a major expansion in its global operations. The new facility spans over 4 lakh sq. ft. across four floors, with an initial investment of $75 million, and aims to employ 3,000 professionals by 2026
About HCA Healthcare
Founded in 1968 as Hospital Corporation of America, HCA Healthcare operates a network of 192 hospitals and 2,500 care sites across the United States and the United Kingdom. Listed among the Fortune 100 companies, HCA employs over 316,000 professionals and reported $70 billion in revenue
Strategic Choice of Hyderabad
The GCC is located in Raidurg, Hyderabad’s hub for tech-driven companies. Telangana IT and Industries Minister D. Sridhar Babu stated that Hyderabad’s world-class infrastructure, talent pool, and life sciences ecosystem were key factors behind HCA’s decision. He described Hyderabad as “the gateway to a complete global ecosystem of healthcare, pharmaceuticals, and life sciences.”
GCC Operations and Growth Plans
- The Hyderabad GCC will initially focus on IT, finance, human resources, supply chain, procurement, and related business operations. Over time, the facility plans to expand into artificial intelligence, analytics, and other business functions
- Emily Duncan, Senior Vice President of Global Capability Network at HCA Healthcare, and Atul Kapoor, V-P and Hyderabad Centre Head, mentioned that the GCC currently employs 1,100 people and is expected to grow to 1,300 by December 2025, with further expansion beyond the initial $75 million investment
Driving Innovation and Excellence
The GCC aims to enhance innovation and operational excellence across HCA Healthcare’s global operations by leveraging advanced digital and technology capabilities. This initiative reinforces Hyderabad’s reputation as a leading destination for global technology, innovation, and life sciences research.
Conclusion
HCA Healthcare’s investment in Hyderabad underscores the city’s strategic importance in the global healthcare and technology ecosystem, and highlights the growing trend of international healthcare companies setting up GCCs in India to tap into local talent and innovation potential
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