India Emerges as the Global Hub for Capability-Led Innovation
India’s booming Global Capability Centre (GCC) landscape has received another major boost as Deloitte India and Embark announced a strategic alliance to deliver end-to-end solutions for establishing and scaling GCCs. The partnership aims to simplify the complex journey of global enterprises entering or expanding in India by offering a seamless, full-lifecycle GCC setup and management solution.
India’s booming Global Capability Centre (GCC) landscape has received another major boost as Deloitte India and Embark announced a strategic alliance to deliver end-to-end solutions for establishing and scaling GCCs. The partnership aims to simplify the complex journey of global enterprises entering or expanding in India by offering a seamless, full-lifecycle GCC setup and management solution.
GCC Momentum in India: Unprecedented Growth
India currently hosts over 1,800 GCCs, with projections suggesting this number could reach 2,400–5,000 by 2030. What began as cost-saving back-office hubs has evolved into strategic innovation engines—driving global transformation through cutting-edge technologies such as AI, cloud, engineering, and ER&D.
The economic impact of GCCs in India has grown significantly—from USD 19 billion in 2015 to over USD 68 billion in 2024. Notably, 1 in 3 Fortune 500 companies now operate a GCC in India, and a new trend is reshaping the landscape: mid-market firms are entering the market aggressively.
According to 2024 estimates, mid-sized enterprises operate 480 GCCs, representing 27% of India’s total GCCs—marking a strategic shift beyond large MNCs.
The economic impact of GCCs in India has grown significantly—from USD 19 billion in 2015 to over USD 68 billion in 2024. Notably, 1 in 3 Fortune 500 companies now operate a GCC in India, and a new trend is reshaping the landscape: mid-market firms are entering the market aggressively.
According to 2024 estimates, mid-sized enterprises operate 480 GCCs, representing 27% of India’s total GCCs—marking a strategic shift beyond large MNCs.
What the Deloitte–Embark Alliance Offers
This alliance is designed to accelerate GCC adoption and success for global and mid-market companies through a one-stop solution. The offering spans:
- GCC Vision and Strategy
- Operating Model and Value Case Design
- Location Strategy
- Legal Entity Setup & Tax Compliance
- Facility Setup & Infrastructure
- Talent Acquisition & Management
- End-to-End Operational Support across payroll, finance, procurement, risk & compliance
This holistic support structure enables companies to launch quickly, scale confidently, and ensure long-term sustainability.
“Together, Deloitte and Embark are enabling global enterprises to land their GCCs and eventually scale from India for the world,” said Romal Shetty, CEO, Deloitte South Asia.
“Together, Deloitte and Embark are enabling global enterprises to land their GCCs and eventually scale from India for the world,” said Romal Shetty, CEO, Deloitte South Asia.
Why This Matters: From Execution Hubs to Innovation Powerhouses
As global companies face macroeconomic uncertainties and digital disruption, the demand for cognitive command centres that go beyond transactional operations is increasing.
“GCCs are no longer just about efficiency—they’re about innovation,” said Deepak Mowdhgalya, Partner, Deloitte India. “This alliance bridges the gap between vision and execution with long-term scalability.”
“GCCs are no longer just about efficiency—they’re about innovation,” said Deepak Mowdhgalya, Partner, Deloitte India. “This alliance bridges the gap between vision and execution with long-term scalability.”
Embark's Execution Meets Deloitte's Advisory Strength
Embark, an integrated GCC platform, brings executional depth to the partnership.
“This is a first-of-its-kind alliance that offers everything under one roof,” said Aravind Maiya, Co-founder & CEO, Embark.
“Our partnership with Deloitte India ensures that clients get both strategic vision and flawless delivery.”
Catalysing India’s Digital and Economic Future
This alliance signifies a larger shift in India’s positioning as a cornerstone of the global digital economy. With projections of 5,000 GCCs and USD 150–200 billion in direct economic impact, platforms like this are crucial to scaling innovation, job creation, and regional economic growth across metros and beyond.
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