CGI, one of the world’s largest independent IT and business consulting services firms, has been named a Major Contender in the Everest Group’s 2025 PEAK Matrix® Assessments for Global Capability Center (GCC) set-up and transformation capabilities in India. The recognition highlights CGI’s ability to support enterprises across the full GCC lifecycle, from establishment to large-scale transformation.
Recognition by Everest Group
The Everest Group PEAK Matrix® Assessment 2025 evaluated service providers based on market impact and vision and capability. CGI’s inclusion as a Major Contender reflects its strengths in enabling organizations to design, scale, and modernize GCCs aligned with enterprise-wide strategic priorities.
End-to-End GCC Support
CGI provides end-to-end GCC support through flexible delivery frameworks, skilled talent pools, and specialized Centers of Excellence. These capabilities enable enterprises to build GCCs that function as agile, innovation-driven hubs, supporting digital transformation, AI-integrated operations, and global scalability.
Leadership Perspective
Rakesh Aerath, President, Asia Pacific Global Delivery Centers of Excellence at CGI, emphasized that India plays a critical role in helping clients unlock the full potential of their GCCs. He noted that CGI’s delivery capabilities support digital transformation, AI-powered operations, and enterprise resilience at scale.
Amar Aswatha, Senior Vice-President, Global Business Engineering at CGI, highlighted the company’s two decades of experience in building outcome-driven, AI-enabled GCCs. He stated that CGI’s proximity model and managed services approach help organizations treat GCCs as an extension of their core enterprise operations.
Market Trends and GCC Expansion
Insights from CGI’s global proprietary research indicate that organizations are pursuing a dual agenda—balancing innovation and growth with efficiency and cost control. As part of this strategy, many enterprises are investing in establishing and expanding technology-focused GCCs to support their digital transformation priorities.
Role of the PEAK Matrix® Framework
The Everest Group PEAK Matrix® framework benchmarks providers on their ability to support the entire GCC lifecycle, including setup, operational excellence, and strategic transformation. CGI’s recognition reflects its capability to deliver measurable outcomes while aligning GCC operations with business objectives.
Conclusion
CGI’s recognition as a Major Contender in Everest Group’s 2025 PEAK Matrix® Assessments underscores its growing role in India’s GCC ecosystem. By combining deep delivery expertise, AI-enabled capabilities, and a client-aligned operating model, CGI continues to support enterprises in building and transforming GCCs into strategic drivers of global value.
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