Lalit Ahuja, Founder and CEO of ANSR, has issued a comprehensive statement highlighting strategic measures for the upcoming Union Budget aimed at sustaining the growth of Global Capability Centers (GCCs) in India. As GCCs evolve from cost-saving operations to engines of innovation, Ahuja emphasized the need for policy interventions to maintain India’s global competitiveness.
Fiscal Incentives and Predictability
Ahuja stressed that the Union Budget must address predictability, competitiveness, and talent enablement for GCCs. Key policy priorities include:
- A nationwide tax incentive framework for GCCs, including IP creation, R&D, and high-end services, aligned with global hubs like Singapore and Ireland.
- Standardized and extended benefits to retain high-value services in India and reverse incremental offshoring trends.
Operational and Workforce Measures
- Clear GST guidelines for cross-border services to reduce compliance costs and facilitate scaling.
- Targeted workforce upskilling and reskilling programs, particularly in AI, software engineering, data sciences, and cloud, to support India’s 2+ million GCC professionals.
- Streamlined administrative processes to remove friction in scaling operations.
Regional Expansion and Infrastructure Support
- Capital expenditure support for GCCs, including technology infrastructure and real estate, to accelerate growth in Tier-2 and Tier-3 cities.
- Strengthening India’s value proposition as a preferred GCC destination for global enterprises.
The GCC Landscape and ANSR’s Role
ANSR is a global leader in establishing and operating GCCs, having set up over 175 centers for 100+ Fortune 500 companies across India, Eastern Europe, and Southeast Asia. Through their GCC as a Service (GaaS) model and the 1Wrk platform, ANSR supports enterprises in building global teams, achieving operational excellence, and accelerating digital transformation.
Ahuja’s statement underscores the need for robust policy, infrastructure, and talent initiatives to ensure India’s GCC ecosystem continues to thrive as a hub for high-value innovation and global capability delivery.
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