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Advent of Global Capability Centres Fuels Sodexo India’s Growth Strategy

The rapid rise of Global Capability Centres (GCCs) in India is not only reshaping the country’s corporate landscape but also creating a massive opportunity for workplace experience providers like Sodexo India. The global leader in sustainable food and workplace services is investing heavily in large-scale kitchen infrastructure to meet the surging demand for high-quality, nutritious, and engaging food experiences in the post-pandemic era.

The economy is growing at a robust pace and so are we. With the momentum in GCCs and more global capability centres coming to India, we are witnessing significant growth,” said Rakesh Agarwal, Chief Operating Officer – Business Food, Sodexo India, in an exclusive interaction.

Scaling Infrastructure to Meet Corporate Demand
Over the past three years, Sodexo India has built master kitchens in cities such as Hyderabad and Bengaluru, with further expansions planned in other major corporate hubs.
This infrastructure supports the company’s ambition to lead India’s transition from unorganised to organised institutional catering. Already, offsite kitchens contribute nearly 10% of Sodexo India’s revenues, a share expected to increase in FY25.
Food as a Talent Magnet in the Post-Covid Workplace

The role of food in the workplace has evolved from being a utility to becoming a strategic tool for organisations. In the post-Covid environment, food has emerged as a key factor in talent attraction, retention, and employee engagement.

“Earlier, food was just a utility. Today, organisations are using food as a big tool to attract talent, retain talent and most importantly, bring employees back to office,” said Agarwal.

Employees are also more health-conscious and discerning. To meet these demands, Sodexo has:

Culinary Innovation and Talent Transformation

Sodexo is redefining corporate catering by investing in culinary innovation and attracting top chefs from five-star hotels. The promise of better work-life balance, weekends off, and opportunities to innovate make Sodexo an attractive employer for hospitality professionals.

“Our central kitchens also act as innovation hubs, where chefs can experiment with new culinary recipes and create fresh employee experiences,” Agarwal noted.

Beyond Meals: Event Catering and Employee Experience

The shift in corporate event catering has been dramatic since the pandemic. While earlier, 90% of corporate events relied on hotels, today, 80% are managed in-house with Sodexo’s culinary teams plating food that rivals luxury hotels.

Organisations are also redesigning office spaces to encourage social interactions around food, investing more in employee wellbeing and workplace experience.

Outlook: Corporate Catering at the Forefront of Growth

While Sodexo India also serves the healthcare and education sectors, the corporate office ecosystem remains the fastest-growing segment. With the GCC boom, India is witnessing companies spend significantly on food as an employee engagement tool, making it central to the future of workplace culture.

“We see a lot of focus from organizations on employee wellbeing and experience—and food is playing a vital role in that transformation,” Agarwal concluded.

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