India’s dominance in the Global Capability Centre (GCC) landscape continues to deepen, with the potential to generate 2.8–4 million new jobs by FY2030, according to the latest TeamLease report titled “GCCs in India: Cultivating Capability, Ensuring Compliance.”
Hosting over 1,800 GCCs, India now accounts for 55% of the world’s total, employing 1.9 million professionals and contributing USD 64.6 billion in export revenue for FY25. As multinational corporations double down on India’s digital and engineering talent, GCCs are rapidly evolving from cost-saving hubs into innovation and capability centers driving global transformation.
A Digital-First Workforce Takes Shape
The report projects that nearly one in five new GCC jobs over the next five years will be filled by freshers skilled in AI, cloud computing, data engineering, and cybersecurity.
Neeti Sharma, CEO of TeamLease Digital, noted that India’s GCC ecosystem is becoming a key pillar of formal employment and skill acceleration:
“Between 14–22% of new hires will be freshers equipped with emerging digital skills, while mid-level professionals will form the backbone of 76–86% of the workforce. This blend is driving product innovation, digital transformation, and global competitiveness.”
This shift reflects India’s growing role as a digital-first powerhouse — where GCCs are not just delivery engines, but incubators for next-generation technologies.
The Compliance Challenge: 69,000 Obligations and Counting
While growth remains strong, India’s GCC boom brings unprecedented regulatory complexity.
Each GCC must adhere to over 500 distinct legal obligations, resulting in 2,000+ annual compliance actions across central, state, and local levels. The ecosystem spans 18 regulatory bodies, 1,500+ legislative acts, and 69,000 compliance requirements — updated via 3,500+ official websites.
Rishi Agrawal, Co-founder and CEO of TeamLease RegTech, emphasized that traditional compliance methods can no longer keep pace:
“As GCCs expand, they must develop deep expertise in India’s legal landscape and adopt technology-driven compliance systems. Embedding compliance into organisational culture is now a strategic necessity, not an operational afterthought.”
Key compliance areas identified include data privacy, cybersecurity, FDI/FEMA, labour laws, women’s safety, IP protection, and environmental mandates.
Tier-II Expansion and Policy Push
The Union Budget 2025 proposal to introduce a National Framework for GCC promotion in tier-II cities signals the next phase of India’s GCC evolution.
This initiative could unlock new growth corridors in cities like Coimbatore, Indore, Vizag, and Bhubaneswar, helping distribute tech talent more evenly and reduce cost concentration in metros.
This initiative could unlock new growth corridors in cities like Coimbatore, Indore, Vizag, and Bhubaneswar, helping distribute tech talent more evenly and reduce cost concentration in metros.
According to TeamLease, collaboration between industry, policymakers, and academia will be vital to create a digitally skilled, compliance-ready workforce that can sustain the sector’s rapid growth.
Conclusion: Balancing Growth with Governance
As global corporations increasingly choose India as their strategic operations and innovation hub, GCCs are becoming the backbone of the country’s digital economy and employment generation.
However, to sustain this trajectory, organisations must evolve beyond compliance checklists — embracing technology-enabled governance, regulatory intelligence, and a culture of accountability.
However, to sustain this trajectory, organisations must evolve beyond compliance checklists — embracing technology-enabled governance, regulatory intelligence, and a culture of accountability.
India’s GCC story is no longer just about scale — it’s about building a resilient, responsible, and globally trusted enterprise ecosystem for the decade ahead.
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